Job Description
As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager,the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
- Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties.
- Make guests really happy by providing great guest service.
- Resolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team members...