Job Description
Position Responsibilities:
Act as the second line of defense (distribution compliance) in Vietnam market.
Provide oversight of sales compliance across all distribution channels to ensure alignment with company policies, regulations and internal guidelines, Asia Segment compliance standards, and Vietnamese laws.
Handle investigation of potential sales misconduct and/or fraud cases, including but not limited to abuses of compensation schemes, sale misconduct allegations/ suspicious incidents, escalations from L1B, claim fraud cases, customer complaints, policy or regulatory breaches, alerts triggered by compliance analytic & monitoring tools, etc. to enforce the Code of Ethics.
Conduct onsite investigation/ compliance review at sale offices.
Perform end-to-end investigation processes, including data and information collection & analysis, evidence gathering, theory development and validation, establishing rea...