Job Description
Job Description:
The Assistant Manager supports the overall management and daily operations of the establishment, ensuring smooth service delivery, high customer satisfaction, and compliance with company standards and regulatory requirements.
Key Responsibilities:
- Operations Management
Assist in overseeing day-to-day F&B operations, including opening and closing procedures
Ensure service quality, cleanliness, and operational efficiency are maintained at all times
Monitor inventory levels and coordinate stock replenishment - Staff Supervision & Training
Supervise service staff, allocate duties, and ensure proper shift coverage
Provide on-the-job training and guidance to staff to maintain service standards
Assist in staff performance evaluation and discipline where necessary - Customer Service
Handle customer inquiries, feedback, and complaints in a professional ma...