Job Description
Work Setup
Onsite (MOA Pasay)
Qualifications
- At least 2 years in college (No back subjects)
- At least 1 year in Instructional Design or Content Development
- Portfolio required
Responsibilities
- Manage the process and take corrective steps where necessary or make incremental improvements
- Provide coaching and feedback to team members to enable them to improve their performance
- Assist new hires such that they are productive on the floor in the shortest possible time frame
- Handle escalations
- Provide inputs on process and system to the team members
- Client Interaction, where required at the level of Supervisors
- Ensure compliance with internal policies and procedures, external regulations and information security standards