Job Description
Assistant Outlet Manager – JAAN by Kirk Westaway Key Responsibilities Deliver Exceptional Michelin-Star Guest Experiences
- Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.
- Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.
- Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.
- Build strong relationships with returning guests, VIPs and loyalty members.
- Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.
- Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.
- Uphold the highest standards of presentation, cleanliness, food safety ...