Job Description
Assistant Manager/Manager, Operations and Cost Excellence (Business)
Roles and Responsibilities
- Maintain a holistic understanding of audit programs, operational processes and cost saving initiatives to support effective audit execution and assessments
- Contribute to the refinement of the audit framework, SOP process standardization and enhancement initiatives by providing an operational and commercial perspective
- Liaise with local offices, RHQs, GHQ business teams, offshore stakeholders and process owners to obtain clarifications, supporting evidence, and business context for cases under review
- Conduct audit trainings and knowledge-sharing sessions for relevant stakeholders (including RHQs and local offices) to improve understanding of audit requirements and SOP expectations
- Leverage business and operational expertise to support audit activities, monitor audit progress and coord...