💼 Full-Time Position

Assistant Manager, Operations, Finlayson St

🏢
Mark's Work Wearhouse Ltd.
📍 Victoria, British Columbia, Canada
📍
Location
Victoria, Canada
📅
Posted
March 23, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Assistant Manager – Store Operations Manager

What you’ll do

Customer Service

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
  • Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
  • Support the customer experience through timely processing and movement of inventory to the salesfloor.
  • Operations

  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations system...