💼 Full-Time Position

Assistant Manager - Process Training (Fare Filing/Airline Process) - Mumbai

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WNS
📍 Mumbai, Maharashtra, India
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Location
Mumbai, India
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Posted
June 10, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Experience & Domain Knowledge
• Strong travel domain knowledge with in depth ATPCO Fare Filing experience.
• Minimum 5+ years of training experience on Fare Filing and GDS.
• Proven experience in new hire training and OJT coaching.
Skills & Competencies
• Strong ability to identify skill gaps and translate them into actionable training plans.
• Good knowledge of training methodologies and adult learning principles.
• Excellent coaching, feedback, stakeholder management, and people management skills.
• Strong analytical and planning abilities

Qualification : -

• Good knowledge of MS Office (PowerPoint, Excel, Word); exposure to digital or LMS based training preferred.
• Graduate in any discipline.
• Comfortable working in rotational shifts, as per business needs.