Job Description
Responsibilities
- Leads the Reservation Teams of Fairmont The Palm.
- Hires and develops talent for future growth within the company
- Implements practices and initiatives that creates an engaged motivated and cohesive team that works together to achieve common objectives
- Develops and maintains reservations standards that drive revenues optimizes organizational efficiencies and instills guests engagement
- Ensure appropriate scheduling to minimize response time to customers and ensure immaculate quality of reservations and inquiries
- Is fluent in all Accor distribution and reservations systems Accor Rate architecture and Revenue practices
- Is fluent in revenue enhancing and benchmarking tools including however not limited to IDEAS Demand360 OTA Insight and Revenue Insight
- Partakes in Revenue Strategy Meetings and works on revenue enhancing initiatives and strategies
- Manages and leases with other dep...