Job Description
Team leader of New Product and Business-as-Usual (BAU) production & enhancement-related activities, and campaigns, ensuring a smooth end to end implementation. Act as the liaison between IT, System Support team, project team, respective process owners, and other departments’ stakeholders. To provide consultation support, to address enhancement request or gaps, and ensure readiness on new product launches, system enhancement and issues fix.
- Coordinate with business users to support new products developments and collect product feedback to ensure needs/features are represented and provide the workaround on production enquiries/defect/data patching/data extraction.
- Work closely with Stakeholders and IT team in providing analysis for system enhancements requirements to support current system gaps and new product features.
- Attend to system enhancement for major releases RSA, campaigns and system change resulted from regulatory guideline.
- To ...