Job Description
**Job Description**
**Assistant Manager, Training & Dealer Sales Cloud Product – Digital Retail Platform**
GM continues to enhance its Digital Retailing Platform (DRP), which provides an omnichannel learning, shopping, and buying experience. The platform enables customers to buy or lease their next vehicle 100% online, 100% in-store, or any point in-between.
**Role focus:** The DRP business team is seeking an **Assistant Training Manager,** to support the Dealer Sales Cloud, with a focus on enhancements and optimizations that increase dealer engagement and adoption. The Dealer Sales Cloud supports the DRP by keeping the **Customer Experience (CX)** and **Dealer Experience (DX)** in sync and by enabling dealers to manage interactions and transactions in one place.
**Training responsibilities:** In addition to product support, this role manages platform training, including the monthly development of materials aligned to new features/functional...
**Assistant Manager, Training & Dealer Sales Cloud Product – Digital Retail Platform**
GM continues to enhance its Digital Retailing Platform (DRP), which provides an omnichannel learning, shopping, and buying experience. The platform enables customers to buy or lease their next vehicle 100% online, 100% in-store, or any point in-between.
**Role focus:** The DRP business team is seeking an **Assistant Training Manager,** to support the Dealer Sales Cloud, with a focus on enhancements and optimizations that increase dealer engagement and adoption. The Dealer Sales Cloud supports the DRP by keeping the **Customer Experience (CX)** and **Dealer Experience (DX)** in sync and by enabling dealers to manage interactions and transactions in one place.
**Training responsibilities:** In addition to product support, this role manages platform training, including the monthly development of materials aligned to new features/functional...