Assistant Medical Secretary – Neurology

Main duties of the job

• Audio typing and reviewing patient letters and reports from digital dictation.
• Forwarding letters/reports by either: post, telephone or e‑mail as required.
• Answering departmental phone calls in a courteous and professional manner.
• Liaise with patients and provide non‑clinical advice such as dates and time of clinic appointments.
• Assess nature of enquiry and deal with appropriately, asking advice from the Band 4 Medical Secretaries if necessary.
• Open, prioritise and date‑stamp mail daily.
• Take responsibility for ensuring referrals are date‑stamped on day of arrival.
• Maintain a full and comprehensive knowledge of medical and drug terminology, theoretical knowledge of procedures carried out within the department.
• Use own initiative and manage own workload under the guidance of the Band 4 Medical Secretary.
• Ensure all patient notes retained in the office, o...