Job Description
We are seeking a detail-oriented and customer-focused Assistant Night Manager to join our team in Ras Al-Khaimah United Arab this role you will play a crucial part in ensuring the smooth operation of our hotel during night hours providing leadership to the Night Audit team and maintaining exceptional guest service standards.
- Oversee the night audit and reporting process ensuring accuracy and efficiency
- Respond promptly and professionally to guest requests and incidents
- Manage and support the Night Audit team providing guidance and direction as needed
- Ensure the safety security and comfort of both guests and team members throughout the night
- Prepare and review daily weekly and monthly reports reflecting the hotels trading results
- Handle guest complaints effectively and professionally
- Maintain responsibility for the overall auditing and administration functions during night operations
- Manage the Gue...