Job Description
Assistant Operations Manager (BPO)
Position Overview
The Assistant Operations Manager under Straive’s DAAIS (Data, Analytics, AI & Solutions) segment supports the Operations Manager in overseeing daily operations, ensuring compliance with company standards, and maintaining strong client relationships. This role requires leadership, analytical skills, and the ability to drive performance improvements across data-driven and AI-enabled processes.
Key Responsibilities
- Operational Support – Assist in planning, organizing, and supervising daily operations within the DAAIS segment.
- Compliance Management – Ensure adherence to Straive’s policies, procedures, and industry standards.
- Process Optimization – Analyze client requirements and project instructions to implement workflow improvements in da...