Job Description
An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams.
Responsibilities :
- Manage/handle a department of 50 to 60 people
- Smart execution of department operations within given resources. Their leave and shift management
- Enablement of resources for efficient executions as per their roles and responsibilities
- Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks
- Conducting progress and development meetings with staff
- Strong follow up for on-going projects and its completion on time
- Developing a performance driven team who can achieve their assign targets
- Creating a professional work environment where individuals are treated equally and fairly
- Implementation of company policies & procedures
- Time to time reviews of KPI's, performance analysis and workable areas
- Training nee...