Job Description
Note: This is not an exhaustive list. Anantara team members always find new ways to look after the business, their guests, and their colleagues.
Key Duties and Responsibilities
- Ensure a professional and profitable operation within the framework of the hotel.
- Identify training needs and develop and deliver required training for department team members in collaboration with the Hotel Training Manager.
- Support the training of departmental trainers to continue improving hotel service levels and implement a daily departmental training program.
- Work with the Restaurant Manager to achieve departmental budget goals by maintaining profits through increased sales revenue and efficient cost expenditure.
- Accurately forecast business demands to ensure efficient staffing and food production.
- Be aware of and actively promote the Anantara Guest Incentive programs.
- Ensure efficient scheduling of Management and Team members...