Job Description
Engaging service delicious cuisine and distinctive surroundings make every special event a truly memorable affair. As Outlet Manager you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.
- Consistently offer professional friendly and engaging service
- Lead and manage the Outlets team in all aspects of the department and ensure service standards are followed
- Address guest concerns and react quickly and professionally
- Train Supervisors and colleagues
- Balance operational administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
- Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
- Manage the departmenta...