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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
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Guest Experience Management
- Ensure a warm welcoming and authentic Mediterranean atmosphere for all guests.
- Address guest concerns, questions and special requests with care and professionalism.
- Oversee service to ensure consistency, efficiency and quality in all aspects of the dining experience from the initial greeting to final check‑out.
- Collaborate with the kitchen and front‑of‑house team to ensure smooth service flow particularly during busy times.
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Staff Supervision & Training
- Assist in the recruitment, training and ongoing development of front‑of‑house staff including servers, hosts and bartenders.
- Provide coaching and feedback to staff to improve service quality and efficiency.
- Create and maintain team schedules ensuring appropriate staffing levels for shifts.
- Conduct performance evaluations and assist with disciplinary actions if ...