Job Description
At One&Only Royal Mirage Resort in Dubai, Kerzner International seeks an Assistant Restaurant Operations Manager (Arabic Speaker) to lead our F&B team.
Key Duties And Responsibilities
- Ensure all guests receive personalized and exceptional dining experiences reflecting authentic Levantine hospitality.
- Handle VIP guests and special dining requests professionally and efficiently.
- Resolve guest complaints promptly while maintaining the highest level of guest satisfaction.
- Maintain luxury 5‑star service standards at all times.
- Monitor guest satisfaction scores, reviews, and feedback to continuously improve service quality.
- Supervise daily operations of the restaurant and ensure smooth service flow.
- Ensure proper table setup, restaurant ambiance, cleanliness, and hygiene standards.
- Coordinate closely with the kitchen team to ensure timely and high‑quality food service.
- Maintain servi...