Job Description
DUTIES AND RESPONSIBILITIES
Retail Leadership & Team Management
- Lead the overall Singapore retail operations structure and store network.
- Manage and develop the Retail Store Operations Lead and Retail Store Performance Lead.
- Provide leadership, coaching, and direction to strengthen store management capability.
- Foster strong collaboration between operations and commercial performance functions.
- Build a high-performance and customer-centric retail culture.
Retail Operations Management
- Conduct regular weekly store visits to ensure operational excellence, identify business opportunities, and provide on-ground coaching to store leadership teams.
- Ensure smooth and consistent execution of retail operations across all Singapore stores.
- Oversee implementation of SOPs, operational policies, and retail standards.
- Ensure operati...