Job Description
As Assistant Service Manager, you will work closely with the Service Manager to support the day to day operation of the department, lead the front of house team and help drive both customer experience and department performance.
This is your opportunity to step into a leadership role where your impact is seen and your performance is rewarded.
You will play a key role in supporting the overall performance of the Service Department, helping manage workflow, team direction and customer experience across the day.
Supporting the Service Advisors, assisting with escalations, coordinating with the workshop and helping ensure everything runs to schedule.
You will be heavily involved in the day-to-day leadership of the front-of-house team, providing guidance, support and direction while still remaining hands-on within the operation.
About You
You have experience working within a dealership Service Department and unde...