💼 Full-Time Position

Assistant Service Support Specialist II

🏢
HKT
📍 Hong Kong, Hong Kong, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 18, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Your Role:

  • Responsible for executive support for internal VIP users on: Desktop hardware, Microsoft Windows, Mac OS, Office, Outlook, NAS Storage and networking both in the required location.

  • Provides weekly reports included incident, problems and project status reports

  • Responsible for VC support to meeting if requested.

  • Manage and update windows PC built and update PC configuration to ensure all system are up to date

  • Manage VMware & HCI updating and coordinated with Vendor.

  • Coordinate with Group Office for any troubleshooting, system enhancement, and project implementation

  • Skills on supporting tablet or smart phones, and computer Identify, resolve and escalate business issues as appropriate

  • Monitoring Network performances (LAN and WIFI)

  • Provide after office hours on-call support

  • Deliver executive support for special events

  • Negotiate with vendors and...