Job Description
Job Purpose
The Assistant Station Manager supports the day-to-day operations of the LRT stations.
He works in a fast-paced and customer-facing environment, and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to train, station and wayside operation requirements.
Responsibilities
Responsibilities:
• Ensure a safe and secure travel experience for our commuters.
• Ensure the delivery of excellent commuter-centric customer service experience focusing on care and comfort.
• Ensure delays and incidents are responded promptly and handled appropriately.
• Take personal responsibility, commitment and integrity to fulfil the Critical Work Functions and Key Tasks assigned herewith.
Support station operations and requirements
• Provide excellent commuter-centric customer service at station
• Cond...