Job Description
Role Purpose
To work alongside the Store Manager in order to achieve common business goals. To manage, motivate, lead and inspire your team to achieve common business goals. To drive your store forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing the retail business.
Sales
- To maximise sales through effective management of your store team
- To drive KPI's including footfall, conversion and AOV
- To adjust use of floor space to maximise sales potential
- To set and agree sales budgets with your line manager and perform regular reforecasts of said budgets
Customer
- To ensure that your store provides the highest level of customer service
- To develop skill gaps across team to ensure high mystery shopper results
- To deliver first class visual merchandising in your store and consistently do so
- To maintain the hig...