Assistant Store Manager | Store Manager (Vitoria-Gasteiz)

Responsibilities

• Assist the store manager in the store’s commercial development, ensuring brand image and customer experience.
• Develop store sales turnover by implementing TOD’S sales policy, setting sales objectives, analyzing results, and proposing action plans to exceed objectives and increase turnover.
• Implement the selling ceremony in accordance with brand guidelines and highlight products in collaboration with visual merchandising, ensuring compliance with visual policy.
• Set up CRM actions to develop the customer database and analyze sales reports and customer feedback.
• Ensure effective stock management, including restocking control, inventory organization, discrepancy control, and sell‑through analysis.
• Manage and develop the team: plan store activities and determine collective and individual actions; lead daily briefings and meetings, set and monitor goals, identify improvement areas; integrate and train new emplo...