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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Responsibilities:
Ensure daily operations comply with company policies, maintaining high customer service and operational efficiency.Supervise crew members, manage work rosters, conduct performance reviews, and provide feedback.Handle cash transactions, manage cash floats, reconcile drawers, and address discrepancies.Train staff on policies, beverage preparation, and SOPs, promoting ongoing skill enhancement.Deliver exceptional customer service and maintain a positive store environment.Actively participate in preparing coffee, beverages, and food, ensuring quality standards.Complete necessary paperwork and maintain accurate records for inventory, sales, and staff hours.Conduct stock takes, manage inventory levels, place orders, and resolve discrepancies.Monitor staff performance, analyze store metrics, and implement improvements.Work with the Operations Manager to align store ope...