Job Description
Responsibilities:
- Opening and closing of POS system
- Check and update briefing notes
- Activate and deploy up to 10 - 16 staff per day
- Arrange for training or other admin for new trainees
- Inventory check and update
- Daily summary report
- Daily gallery checks
- POS report checks (tally with Certis report)
- Strong interpersonal skills, preferably bilingual
- Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
- Experience in handling various payment modes
- 2 years of front line/ customer service experience, preferably in hospitality
- Skilled in service delivery, problem resolution, and service recovery
- Good telephone etiquette and communication skills
- Flexible in customer interactions in a front-facing role
- Willingness to work on weekends and public holidays