💼 Full-Time Position

Assoc Director, Quality Assurance, Customer Support Services

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IQVIA
📍 Riga, Latvia, Latvia
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Location
Riga, Latvia
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Posted
June 06, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

**Job Overview**

Provide insight which is exercisable across the large part of the organization. Oversee & coordinate assigned QA program in support of customer accounts, functional accounts, audit and inspection program, or QA quality management system at a regional and/or global level. Provide insights, analyses and support in the assessment and promotion of compliance with regulations, guidelines, and operating procedures, risk identification and mitigation, quality, process, productivity/efficiency improvement initiatives. Manage the quality assurance oversight of projects, assignments, training and staff.

**Essential Functions**
• Plan, schedule, conduct, report and close audit activities, as assigned
• Provide Quality Assurance support, guidance and management of Quality Issues, as assigned
• Assist in the enhancement of Quality Assurance and control policy, and risk identification and mitigation by providing consultation & recommendations to region...