Job Description
Position Title:
Efile Operations Analyst
Reports To:
Director of Software Development
Location:
Kennesaw, GA (Hybrid)
- Training: Approximately 2 weeks on-site
- Post-training schedule:
- On-site: Tuesday & Wednesday
- Remote: Monday, Thursday & Friday
Position Summary
The Efile Operations Analyst ensures the accuracy, timeliness, and reliability of electronic filing (efile) operations across internal systems and external vendor platforms. This role involves evaluating stakeholder data requests, composing and tuning operational queries, monitoring system health, and collaborating with internal teams and external agencies to resolve issues and improve processes.
Key Responsibilities