Job Description
The Role:
Operating as part of Hannover Services, the Client Host ensures that an exceptionally high level of customer service is delivered to all visitors, staff and stakeholders that use the space at our London office. The Client Host will be the first point of contact for all office enquiries and first line of support for anyone visiting our London office.
Duties & Responsibilities:
Customer Service
Provide a warm, courteous, and prompt welcome to all visitors upon arrival.Ensure that meeting organisers and hosts are notified of their guests' arrival.Escort visitors to meeting rooms where applicable, ensuring they feel welcomed.Handle all incoming phone calls, emails, and enquiries promptly, providing a warm, courteous welcome and using the agreed salutation.Ensure all on-the-day meeting room bookings and requests are addressed promptly and courteously. ...