💼 Full-Time Position

Associate - Customer Relationship Manager

🏢
Superset
📍 bengaluru, karnataka, India
📍
Location
bengaluru, India
📅
Posted
June 02, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Associate Customer Relationship Manager


About Superset

Superset is India’s largest University Recruitment Platform - a placement automation tool for universities and a digital campus hiring platform for employers. Our team is dedicated towards leveraging the technology to solve all the challenges and problems you could think of during a typical placement season. 


Role Overview

The Associate Customer Relationship Manager will be responsible for supporting clients in effectively using the Superset platform, resolving queries, and ensuring a smooth customer experience.


Key Responsibilities
  • Respond to customer queries via email and phone.
  • Understand client requirements and provide appropriate solutions using the platform.
  • Follow up with customers to ensure timely issue resolution.
  • Maintain accurate records of customer inte...