Job Description
Our Client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location. Responsibilities:
+ Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
+ The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
+ The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
+ Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
+ Frequently reports to the Customer Service Manager.
Requirements:
+ Level i: 0-3 years.
+ Minimum of 2-4 years work experience performing venipunctures in a fast-p...
+ Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
+ The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
+ The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
+ Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
+ Frequently reports to the Customer Service Manager.
Requirements:
+ Level i: 0-3 years.
+ Minimum of 2-4 years work experience performing venipunctures in a fast-p...