Job Description
1-3 Years of Working Experience
Minimum Experience: 1+ years of work experience.
Mandatory Skills : SQL installation, patching, support, maintenance, High availability etc
Shift : 24*7 (weekend working too)
Remote working: Hybrid
Job Responsibilities
• Should be able to work 24X7 shifts and adjust schedule to fit operation support.
• Communicate progress and resolution to the client and documents all work in a case record.
• Conduct performance monitoring, utilizing database management tools to evaluate and resolve performance problems.
• Document problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others'
• Prepare necessary documentation around technical procedures as well as operational procedures.
• Report defects and design issues to our development teams.
• Work on most complex database-related issues directly with Team/DBAs...