Job Description
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Key Responsibilities
Relationship Management
•
Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
•
Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
•
Manage the portfolio to de-risk against attrition and achieve stability of book.
•
Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
•
Serve as the one-point contact to the High Net Worth customers of the Bank
Sales
•
Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment
•
Key Responsibilities
Relationship Management
•
Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
•
Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
•
Manage the portfolio to de-risk against attrition and achieve stability of book.
•
Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
•
Serve as the one-point contact to the High Net Worth customers of the Bank
Sales
•
Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment
•