Job Description
The MUFG Business Process Outsourcing (BPO) Team provides middle office and trade support services for investment managers. By outsourcing operational functions to the BPO team, clients leverage specialised operational expertise, improved scalability, and the ability to focus on core investment activities.
As an Associate Director, you will play a senior leadership role in ensuring high-quality service delivery, strong client partnerships, and operational excellence. You will act as a senior escalation point, oversee multiple clients, operational processes, and drive continuous improvement across the BPO function. This role requires advanced technical expertise, strong people leadership, and the ability to engage confidently with clients, brokers, custodians, and internal stakeholders.
The successful candidate will interact with prospective clients across the APAC region and must possess the ability to articulate and demonstrate our busi...