💼 Full-Time Position

Associate Director, Process Optimisation

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0000055801 RBC Shared Services Malaysia Sdn. Bhd.
📍 Putrajaya, Selangor, Malaysia
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Location
Putrajaya, Malaysia
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Posted
June 08, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

SUPPORTS WM GLOBAL OPERATIONS TRANSFORMATION OBJECTIVES
  • Business and process analysis, risk and issue management and activity tracking
  • Ensure best practice is deployed through active engagement with all areas of Operations and their stakeholders
  • Adopt a flexible approach to working to ensure appropriate skills, capabilities, and expertise are deployed to support different initiatives
  • Employ a prudent balance of good governance, business controls and process, through agile and dynamic delivery
  • Lead initiatives to streamline workflows, mitigate operational risks, create capacity and enhance cost savings
    • IMPLEMENTS IDEAS
  • Design and develop automated workflows using AI to replace/supplement manual processes (e.g. data extraction, reconciliation).
  • Collaborate with Operations teams to identify automation opportunities and contribute to project prioritization.
  • Document automation solutions, includi...