Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist.
Business: IWPB Technology
Principal responsibilities
- Prioritising effort on supporting high priority Live Customer impacting incidents over ‘backlog items’.
- Working with global support/platform teams helping to coordinate service restoration and avoidance of outages.
- Supporting the transition of services into live environments using the License to Operate (LTO) framework.
- Ensuring that Service Operability requirements are given appropriate focus throughout the development and operations lifecycle.
- Ensuring support teams are adequately re...