Associate Engineer

Provision, implementation, test and turn up of customer IP services in cooperation with the customer and field services teams, Technical validation of customer IP orders. Technical point of contact for Service Delivery, Project Management and In-Country Field Engineering teams for issues related to IP service design, implementation, test and turn up. Prompt identification of issues which may impact delivery timescales or quality. Remote troubleshooting and fault finding if issues occur upon initial installation; Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality
Skills for Success: Diploma in Computer Sciences & IT Related Minimum 1 year of experience as Hardware/Network Engr / Training Supr & Network Engineer Able to build good customer relationships at all levels Good to be certified with CCNA / CCNP or JNCIA