Job Description
Description
Role: Associate Manager CRM Interaction
Location: Abu Dhabi
Role Purpose:
- The Interaction Specialist will be responsible for designing and optimizing customer interactions within the CRM framework to drive engagement satisfaction and loyalty.
- This role requires a creative thinker with a passion for delivering exceptional customer experiences across digital and traditional channels.
- The ideal candidate will have a strong background in customer interaction design campaign management and digital marketing strategies.
Key Accountabilities of the role:
Interaction Design and Campaign Management:
- Lead the design and development of customer interactions within the CRM system including email campaigns SMS notifications in-app messages and personalized offers.
- Collaborate with marketing product and sales teams to develop targeted interaction strategies al...