Job Description
NYBG J ob Description
Title Reports t o
Associate Manager of Membership
Director of Membership
Position Summary :
The Associate Manager of Membership will w ork as part of a team in a fast-paced environment to manage relations with members, including phone and written customer service communications, data entry, managing the logistics of member programming , and marketing emails . Strong interpersonal skills and excellent organizational skills are essential.
Specific Duties & Responsibilities :
Customer Service & Administration
+ Provide exceptional customer service to members via phone and email, including relaying information on garden events, programs, membership, and finalizing membership sales.
+ Collaborate with colleagues to ensure the highest level of m ember satisfaction and r esolv ing customer service issues.
+ Update membership database accu...
Title Reports t o
Associate Manager of Membership
Director of Membership
Position Summary :
The Associate Manager of Membership will w ork as part of a team in a fast-paced environment to manage relations with members, including phone and written customer service communications, data entry, managing the logistics of member programming , and marketing emails . Strong interpersonal skills and excellent organizational skills are essential.
Specific Duties & Responsibilities :
Customer Service & Administration
+ Provide exceptional customer service to members via phone and email, including relaying information on garden events, programs, membership, and finalizing membership sales.
+ Collaborate with colleagues to ensure the highest level of m ember satisfaction and r esolv ing customer service issues.
+ Update membership database accu...