Job Description
Job Purpose
- Responsible for handling, controlling, and overseeing the over-all performance of accounts or specific portfolio assigned.
- Manages the flow rate of accounts under assigned portfolio through efficient and effective collection follow-ups with the objective of curing these accounts and preventing them from further flowing to higher bucket delinquency.
- Evaluates and assists loan borrowers in resolving service issues that results to non-payment of accounts.
- Administers and supervises third party collection agency; facilitates endorsement of accounts to collection agency, conducts review of account handling, ocular visitation to agencies, and audit based on checklist.
Job Requirements
- Graduate of any 4-year business course
- Preferably with collection or customer service experience in a credit card or any financial services company for at least 2 years
- Good oral...