Job Description
Processing of transactions within established delivery standards, with accuracy and in compliance with operating procedures.
Acquire thorough knowledge of processes as well as operating systems to perform assigned task efficiently.
Maintain and update documents and correspondence record systematically to ensure efficient retrieval.
Identify gaps and recommend improvements in system and procedure to enhance efficiency minimize risk and improve delivery standards.
Record daily productivity in time tracker , participate actively in daily huddle and take corrective action wherever applicable.
Attend all enquiries/complaints (internal/external) promptly.
Ensure daily processing is performed as per Standard operating procedure.
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