Job Description
We are looking for a talented and experienced Associate Security Engineer will work closely with Client's Managed Security Controls unit. This is a fantastic opportunity to gain hands-on experience in network security, identity management, and endpoint protection technologies. You'll work alongside experienced engineers and contribute to real-world projects that protect enterprise environments.
Responsibilities- Assist in responding to technical support inquiries related to Network Security products (Firewalls, email security, DLP solutions, Broadcom IGA, Symantec EDR etc.)
- Help analyze and troubleshoot basic technical issues under the guidance of senior engineers
- Document support cases, troubleshooting steps, and resolutions in the ticketing system
- Collaborate with team members to escalate complex issues and learn from their expertise
- Participate in knowledge base creation and maintenance for common issues and solutions ...