Job Description
CORE RESPONSIBILITIES:
· Develop and maintain scripts in PowerShell and Batch for automation and system tasks.
· Configure, manage, and optimize ConnectWise Automate, ConnectWise RMM, Screen Connect, and Ninja RMM tools.
· Create and deploy automations, monitors, and alerts within ConnectWise Automate and CW RMM.
· Troubleshoot and resolve issues related to plugin failures, script errors, and monitor breakdowns.
· Provide after-hours and rotational shift support in a 24x7x365 operational setup.
· Collaborate with cross-functional teams to ensure consistent delivery of high-quality services.
ELIGIBILITY:
· Any technical graduate
· Good communication skills
· Flexible to work in shifts
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