Job Description
Job Description
- To engage with the user department in providing client onboarding solutions in CRM by documenting accurately and elaborately the requirement and assessing the best suitable approach to deliver the changes/solution within the expected timeline, cost and quality in compliance with the regulatory and internal process.
- Work with the viewpoint of developing business solutions to acquire customers on the digital platform and creating new business models.
- Establish processes and mechanisms designed to ensure consistently high service performance.
- Identify process improvements to make the onboarding process more scalable and reduce the time to value for both customers and the bank.
- Engage and familiarize with key persons in the Client onboarding team.
- Calendarize the meeting with the User departments team through formal meetings/emails /informal calls.
- Assist the User departments to be r...