Associate Wellbeing Coordinator (CareLine), SingHealth Office of Regional Health(Programs)(Contract)

Job Category: Ancillary

As an Associate Wellbeing Coordinator, you will be part of a collaborative team comprising of Primary Care Providers, Community Nurses, Wellbeing Coordinators and Community Partners. The team will provide 24/7 telecare support and assistance to clients from incoming calls to CareLine in accordance with established protocols through various virtual modes. You will receive incoming voice calls and make outgoing care calls to strengthen the care relationship with clients. This position serves as a vital touchpoint to SingHealth’s clients, supporting them on their journey towards better health and wellbeing.

You will assist and provide support in monitoring clients’ wellbeing through regular check-ins, directing clients to appropriate community resources, and coordinating health and social care administration wi...