Job Description
Position summary: As a Mortgage Sales and Service Specialist you will play a pivotal role in expanding our mortgage portfolio by identifying and securing new business opportunities while providing exceptional service to our existing clients. You will be the face of DBS, advising clients on the best mortgage solutions to suit their needs and guiding them through the application and approval process. Your dedication to customer service excellence and ability to drive sales and loan retention will contribute significantly to our company's success and your professional growth. Key Responsibilities: Sales & Customer Engagement: Actively seek out new sales opportunities and maintain strong long-lasting customer relationships by providing superior customer service and support with the objective on loan retention. Customer Service: Provide exceptional customer service throughout the mortgage process, from initial consultation to post-closure. Answer customer inquiries, resolve issues, and main...