Job Description
Asst Front Office Manager – Jasper Forest Park Hotel
Anticipated Start Date: April 2026
Employer: Pursuit Collection
Position Details: 1 Full‑Time Permanent Position
Staff Accommodation: Yes (subject to availability)
Wage Range: TBD (Hourly, Monthly)
Job Overview
A smooth and correct administrative operation; a correct and up‑to‑date database; welcoming of all guests; monitors check‑ins, as well as groups; provides concierge service; offers wide amount of information; supervises the organization and sales of guests' activities and the correct handling and charging; effectively handles guest complaints, taking corrective action to prevent recurrence and to convert the guest into a repeat customer; coordinates proper actions with other departments, informs FO Manager of serious matters; coordination and communication with the Housekeeping, Maintenance, and F&B departments; ensures all staff are thoroughly familiar with the Hotel’s emergen...