Job Description
Key Responsibilities:
Pricing
- Handle inquiries received from customers, sales teams and agents.
- Float the inquiries to overseas agents to procure competitive rates.
- Receive and analyse rates from overseas agents.
- Prepare a rate comparison chart incorporating margins
- Prepare and share the most appropriate finalized quote with the sales team or customer for approval and nomination confirmation.
Shipment Handling & Documentation
- Communicate and coordinate with overseas agents for booking and shipment execution
- Handle and manage nomination shipments efficiently
- Oversee and manage air shipment schedules to ensure timely deliveries
- Taking care of smooth handling and movement of shipment from origin up-to destination.
- Track shipments in transit and update customers on estimated arrival times
- Resolve operational issues such as cargo...