Job Description
The role ofAssistant Regional Operations Managerwill include:
Supporting the senior management team with process improvements through the creation of an innovative environment for operational staff
Monitoring progress of customer repairs and complaints to ensure optimum performance
Managing the recruitment, performance and development of quality employees
Monitoring, managing and completing all customer works, through self-delivery teams, suppliers and subcontractors
Supporting in the management of health and safety aspects of operations, ensuring business responsibilities are delivered in a safe manner
Supporting senior management with regional issues and escalation process, ensuring effective and timely resolution is achieved
Working closely with the Housing and Property Services teams to ensure continual improvement of business processes and procedures
Skills and experienc...